While we do offer secure website and phone access to your results, we always prefer you to follow up test results with your doctor during a consultation. This provides an opportunity for your doctor to discuss your health in detail and enables them to examine you again if your symptoms haven’t resolved, or if the results raise further questions.
Some tests take longer to process than others, which is why we only release results seven days after you have had them done. If you request results earlier than seven days, it is possible that abnormal results being double-checked by the laboratory may still be outstanding. You therefore run the risk of being falsely reassured.
Test Results Via ConnectMed
Henderson Medical Centre are now using ConnectMed; a free, secure online website that provides an easy, safe and convenient way for you to manage more of your own health care. To access your test results via ConnectMed, you will need to register, which is quick and easy to do. You only need to register once, after which you just enter your email address and password to log in. Simply click on the link below.
Please be aware that it can take up to seven working days after having your blood tests for the results to become available. We therefore recommend you wait at least seven working days before checking your results online. Checking earlier than this may show some results, but other important results may not be available yet. Some additional tests, such as cervical smears and histology specimens, can take more than two weeks to be reported on. It is therefore important that you check again after 2-3 weeks to ensure these results have come through.
PLEASE NOTE: As an additional privacy measure, this service is only switched on if you request it in-person with one of our receptionists. If you would like to activate this feature, please speak to one of our receptionists.
Test Results Via Phone
This service is available Monday – Friday only, from 2pm – 6pm. Please phone (09) 837 6910.