Fully Funded Health & Wellbeing Support at Henderson Medical Centre.
We’re proud to offer zero-fee health and wellbeing services to our registered patients. In addition, a range of fully funded services is also available through our Pharmacist.
Our Health and Wellbeing Team can support you with:
- Healthy eating and physical activity guidance
- Medication reviews and management
- Stress management strategies
- Goal setting and personalised action plans
- Chronic pain management
- Support with medically unexplained symptoms
- Help navigating grief, sleep difficulties, low mood, anxiety, and stress
- Managing long-term health conditions
- Assistance with family violence or relationship concerns
- Support for children with behavioural challenges
To access these services, please contact our friendly reception team on (09) 837 1110, and they will guide you to the most appropriate provider based on your needs.
Please note: Pharmacist and Care Coordinator services require a referral from your GP.

Lucy Adair – Care Coordinator
Supporting patients with complex health needs through connection and collaboration.
Lucy Adair is the Community Care Coordinator at Henderson Medical Centre and a valued member of the Comprehensive Primary Care Team. A proud West Aucklander and registered nurse.
Lucy brings extensive experience across a wide range of specialties, including neurosurgery, neurology, maternal mental health, infant and child health, and maternity care in both community and hospital settings.
Lucy works in partnership with patients, GPs, nurses, and other providers to support improved health outcomes, particularly where care needs are complex or involve multiple services.
Your GP or nurse may refer you to Lucy if:
- You require referrals to external health providers
- Your care involves coordination between multiple specialties
- You need help navigating or communicating with health and social services
- You would benefit from developing a personalised wellbeing plan to support your health and resilience
Please note: Lucy accepts referrals only from Henderson Medical Centre staff. Self-referrals are not accepted.
Michele Walters – Pharmacist
Providing expert medication support for safer, more effective care.
Michele Walters is our Pharmacist. With many years of clinical experience, Michele brings a wealth of knowledge to support both patients and the wider healthcare team in General Practice.
She works closely with patients and whānau to provide clear, accessible advice around medications, helping ensure they are used safely and effectively as part of ongoing health management.
You may be referred to Michele by your GP or nurse if:
- Your medications are complex
- You are experiencing side effects
- You have recently been discharged from the hospital
- You’ve been diagnosed with a new medical condition and require medication support
Michele can help with:
- Explaining medications in simple, easy-to-understand language
- Monitoring and reviewing your medications
- Making clinically appropriate changes to your medication when needed
- Ensuring everyone involved in your care is aware of your current medication plan
Mengyi Cai – Health Improvement Practitioner
Looking to boost your health, well-being, or overall quality of life?
Mengyi is here to support you.
As our Health Improvement Practitioner, she offers brief, practical support to help you navigate life’s ups and downs and feel more in control of your wellbeing.
She can work with you on a range of concerns, including:
- Stress or feeling overwhelmed
- Sleep issues or disrupted sleep patterns
- Anxiety, low mood, or feeling down
- Managing long-term physical health conditions
- Relationship or whānau challenges
- Alcohol or drug concerns
What to expect from a session:
- A focused session of up to 30 minutes
- Simple, effective strategies to support your wellbeing
- Guidance or referrals to other services if needed
- Options for face-to-face, phone, or video consults
Please note: Mengyi is not a trained counsellor or psychotherapist, but she offers skilled, evidence-based support to help you take positive steps forward.

Health Coach
Just like sports coaches, the role of a health coach is to inspire confidence in you, share knowledge with you and find ways to motivate you to achieve your goals. A Health Coach works alongside your GP, nurse, and wider healthcare team to support your overall wellbeing
They can help you:
- Set and achieve personal health goals
- Manage long-term health conditions
- Create a personalised wellbeing plan
- Improve your nutrition and physical activity
- Build confidence and self-motivation
- Support with appointments, referrals, health literacy, and understanding your care options
- Get linked with local support groups, exercise classes, food banks, social services, or mental health resources.
Please note: Henderson Medical Centre is currently in the process of recruiting a Health Coach.